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Housing Benefit and Council Tax Support - Change In Circumstance

If you are already receiving Housing Benefit or Council Tax Support and your circumstances have changed, please complete and submit the online change in circumstances form or download and complete the PDF form on the right hand side of this page and post it to the Benefits Service. It is important that you tell us your changed circumstances straight away as it may affect the amount of Housing Benefit or Council Tax Support you are entitled to.

Please provide supporting evidence for your change of circumstances straight away. Supporting evidence must be provided within one month of the date your form is received by the Benefits Service. Supporting evidence can be provided by uploading your documents as part of the online Change of Circumstances application form using the upload and attach file facility, or after submitting the form electronically by attaching evidence to support your claim in an email to svpp@poole.gov.uk quoting your National Insurance number in the subject line. 

Alternatively after submitting the Change of Circumstances form, please use the Evidence Request form

Where you are required to send original documentation for a change of circumstance, this can be posted to:

Stour Valley and Poole Partnership

PO Box 722

Poole

BH15 2YE

Recover a Saved Form

You can recover a partially completed form. You will be asked to enter the 10 character reference code you were given when you saved the form. If you do not have the character reference code, you will need to start the form again. Should a partially completed form not be submitted after 30 days, the form and a record of the form will no longer be held by the local authority.

Recover a saved form(opens in a new window)

go to 'apply for it' homepage

Contact us

Email
svpp@poole.gov.uk

Telephone
0345 034 4569

Text Relay
18001 0345 034 4569

Address
Stour Valley and Poole Partnership
PO Box 722
Poole
BH15 2YE