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Ordering certificates

If your certificate is urgent then please contact the General Register Office on
0300 1231837 to order your certificate.

Ordering certificates

Certificates are certified copies of entries in the relevant registers. It is possible to request a certificate at any time.

  • Birth certificates

    For birth entries you can order copies of the birth entry by calling 01202 633744. The full certificate is required for using as partial identity for requesting passports, or for employers, clubs etc.
  • Death certificates

    You can apply for certified copies of death entries by calling 01202 633744.
  • Marriage certificates

    You can apply for certified copies of the marriage entry by calling 01202 633744.

You can apply for copy certificates by phone on 01202 633744, or in person at Poole Register Office. We are unable to produce certificates on a 'while you wait' basis due to the number of orders we receive on a daily basis.

Please note that in cases where historical entries are requested, it can take up to two working days to locate the entry and process the orders.

Depending on the time of the order, certificates can usually be collected the same day or posted out first-class post.

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Certificate Fees

The fee for a Birth, Death, Marriage or Civil Partnership Certificate is £10 per copy.

Same day certificate applications

From 1 January 2017, if you wish to purchase a Birth, Death, Marriage or Civil Partnership Certificate, there will be a charge of £25 for a same-day service, if ordered before 3.30pm.

For next-day collection or First-Class postal service the charge will be £10

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Adoption certificates

Records of adoption in England and Wales since 1 January 1927 are kept by the Registrar General. A standard certificate is a full copy of the entry in the Adopted Children Register which, instead of details of parentage and birth registration, gives the date of birth (if it is known) and particulars of the adoption and adoptive parents. A short certificate shows only the name, and has no reference to adoption. Applications for Adoption Certificates should be made in writing to:

Adoptions section
Room C202
General Register Office
Trafalgar Road

Alternatively you can call them on: 0300 123 1837

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Contact us


01202 633744

The Register Office
The Guildhall
Market Street Poole
BH15 1NF

Opening Times:
Monday - Thursday
9:00am - 4:30pm
9:00am - 4:00pm