[Skip to content]

Your Borough Of Poole

What you can do to stop Anti-social Behaviour

Anti-social behaviour is difficult to define and means many different things to many people. Although irritating, some types of behaviour are not classed as anti-social behaviour and will not be investigated by the council. This information attempts to explain your responsibilities as a good citizen of the Borough of Poole and what you can do to stop anti-social behaviour.
If you have a nuisance problem with a neighbour have you spoken to the person causing you distress? Often this person may not realise the effect they are having on your enjoyment of your home or neighbourhood. On this page is a sample letter you can download and complete and send to your neighbour. The first step is to speak to them and explain how their behaviour is impacting upon your life. If you are speaking to someone:

We are fortunate to live in such a safe and beautiful town as Poole. The crime rate here is much lower than most of the UK, we have excellent facilities and wonderful countryside on our doorstep. Concern about crime in Poole is much greater than the actual levels of crime in the town.

By going about your usual daily life and enjoying what the area has to offer you should be safe and feel safe. However, you should always take precautions with regard to personal safety and property security, if you want advice contact the Crime Prevention Officer at Dorset Police on 101.

  • Do keep calm and do not raise your voice even if they do
  • Do define your problem and suggest workable solutions
  • Do allow the other party to respond and put their point of view
  • Do agree a course of action and review its progress
  • Do not make unfounded allegations
  • Do not make threats or swear, and do not retaliate
However, do not approach someone who you believe is under the influence of alcohol or drugs, or experiencing mental ill health). Do not approach a group of people as this may provoke disagreement. Call the police if their behaviour is criminal or causes you undue distress or feelings of fearfulness. If the problems persist contact us, and we will try to help or offer you the appropriate support and advice.
In certain circumstances individuals may apply to the County Court for an injunction to prevent or stop certain behaviours. Consult a solicitor for more information.

By being a responsible citizen and taking into account how your behaviour impacts upon others will make life so much easier for yourself, your family and your community.

Here are a few tips on how to avoid conflict with your neighbours.

  • Don’t play loud music or television particularly during night time hours. At other times consider your neighbours and if they complain be reasonable, it is also advisable to close your windows when playing music.
  • Avoid slamming doors and heavily running up the stairs, this can sound terrible to adjoining properties.
  • All families have their moments when arguments occur. Try and keep your voices down and avoid swearing loudly, it may upset your neighbours or their children. If you are having problems in your relationships there are organisations who may be able to help,
  • Be tolerant of other’s culture, ethnicity, religion and sexual preferences which may be different to yours. Try and teach this tolerance to your children so they can grow up to embrace our multi-cultural society. Complaining on the grounds of prejudice is not acceptable and likely to be a criminal offence.
  • Avoid noisy DIY or mowing the lawn late at night or in the early hours. If you have to do something during unsocial hours explain this to your neighbours.
  • The same goes for car repairs during unsocial hours. It may also be illegal or breach of tenancy if you do this as a business or for commercial gain or on a public highway.
  • Be careful when having a bonfire in your garden, check that neighbours don’t have washing out. BBQ’s are wonderful social events on a warm summer’s evening but don’t let them get out of hand so they cause a nuisance to your neighbours.
  • Neighbours have often been known to call the police to noisy parties. To avoid upset let your neighbours know, even invite them! If the noise goes into the early hours they may well have cause for complaint. Watch your teenager’s parties; these are often the ones that can get out of hand when alcohol is involved and no one is supervising. An innocent posting on Facebook could result in your home being over run with unwanted visitors.
  • Don’t trespass on others property or use it as a shortcut. You do not have a right to enter their property. Speak to your neighbour first.
  • Try and keep your garden tidy, it doesn't need to be to Gardeners’ World standard but by keeping weeds down, hedges trimmed and free from rubbish you and the whole community will benefit.
  • Avoid throwing garden trimmings into your neighbour’s garden, even if they come off their tree or hedge. We recommend you obtain a green bin or do some composting if you have space.
  • Car parking can be a nightmare in some streets; we now have more cars on the roads and consequently a shortage of parking spaces. You do not have a right to park outside your own house on a public road, anyone can park there. Equally no one should be parking on footpaths as this is inconvenient and dangerous for pedestrians. Try to be considerate of others when parking your vehicle. Have you considered having a drop kerb so you can park on your own property?

Please pass these messages on to your family. Noisy and anti-social children and visitors can cause a problem in any neighbourhood. If you are having a problem coping with the behaviour of your children or setting appropriate boundaries take a look at the Family Information Directory for some advice.

Even when you have been reasonable and taken every precaution some neighbours are simply intolerant of others lifestyle because it is different from their own. Neighbours like this can make some people’s lives just as miserable as a "neighbour from hell" and consulting a mediation service may be helpful.
In an ideal world we would all be tolerant and courteous towards our neighbours and act in a responsible, reasonable manner. However, a few bad neighbours can spoil life for a whole community.

Have you considered joining a residents’ group or even starting one in your community. Contact our Community Development Team for guidance.
Tell us what is happening in your neighbourhood and we will work with you to make it a safer and better place in which live.

Related Pages

Contact Details


01202 633516

Text Relay
18001 01202 633516

Housing and Community Services
Civic Centre
BH15 2RU