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Your Borough Of Poole

Food Premises Inspections

Food registration

All premises concerned in the manufacture, preparation, storage, distribution or retailing of food, including market stalls, delivery and mobile vehicles, are required, by law, to register with us and to notify us of changes.

Any new businesses must register at least 28 days before it opens.  The obligation to register rests with the owner or proprietor of the business.

It is an offence for an existing food business not to be registered and failure to do so may result in prosecution.

There are exemptions from registration for certain types of food premises and you should contact us if you feel you may be exempt.

Registration is free of charge and the register is available for inspection at these offices during normal office hours.

For an application form, contact us on 01202 261700 or by email.

For more information on registration under the Food Safety Act 1990, see the Food Standards Agency website.

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We carry out regular checks on all food premises to ensure the public is protected and that high standards are maintained.

Inspections are carried out, as far as possible, without prior notification and are programmed according to the degree of potential risk. This ensures that higher risk premises are visited more frequently than those in lower risk categories.

We may also visit following a complaint alleging food poisoning or poor food hygiene practices.

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What do we inspect?

During an inspection, we will want to reassure ourselves that potential food safety risks have been identified by the business, and that there are adequate controls in place to prevent any problems.

All food businesses must have a written Food Safety Management System based on HACCP (Hazard Analysis Critical Control Point). 

Hazard analysis is a way of thinking logically about what might go wrong with the food being handled and what the business must do to ensure food safety.  Hazard analysis helps to prevent problems rather than reacting to them after they have happened.

We will also look at the training of managers and food handlers to ensure that it is suitable, and they will check that the condition of the premises and equipment is satisfactory. 

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Hazard Analysis Guidance

The Food Standards Agency has introduced "Safer Food, Better Business" which is designed to enable smaller food businesses to comply with the hazard analysis requirement. A copy of the Safer Food, Better Business pack can be obtained free of charge by telephoning 0845 606 0667 or e-mail.

Useful link: Food Standards Agency  

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What action can we take if a premise is not up to the required standard?

Where practices or conditions are not satisfactory, every attempt is made to resolve the situation by informal means, but where poor conditions persist, or where there is a risk to public health it may be necessary to resort to formal action.

This could involve either

  • the service of legal notice
  • prosecution
  • or in extreme cases closure of the business.

Food businesses can request an advisory visit by e-mail or Telephone 01202 261700

Customers who are concerned about the standards in a food business can contact us by e-mail or Telephone 01202 261700

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Contact us


01202 261700

Text Relay
18001 01202 261700

Environmental Services
Unit 1
Newfields Business Park
2 Stinsford Road
BH17 0NF