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Your Borough Of Poole

Adult Social Care Factsheets

Below is a list of factsheets which give information about the services we provide. 

You can download copies by clicking on the links below, or you can request a paper copy by contacting us on 01202 633902 / email sshelpdesk@poole.gov.uk.

You will also see a file containing our factsheets in GP surgeries, libraries and other outlets.   There are lists of all our factsheets with each file for you to take away. 

Factsheets in large print are available on request. 

Care and support in your own home

Adaptations to your home

Assistive technology

Occupational therapy


Are you a carer?

Carers assessment

Carers in crisis

Carers support

Respite support for carers

Short break sitting service for carers

Financial Information

12 - week property disregard

Charging for residential and nursing home care

Deferred payment agreement

Disabled Facilities Grant hardship fund factsheet

Fairer contributions

Fairer contributions - easy read

The financial assessment

The financial assessment - easy read

Third party payments for residential and nursing home care 

Welfare benefits

General information

Blue Badges

Comments, compliments and complaints

Comments, compliments and complaints - easy read

Confidentiality and protecting your personal information

Direct Payments Scheme

Direct payments scheme - easy read 

Emergency Duty Service for Adults (Out of Hours)

Extra care housing

How to find the right care and support

How to find the right care and support - easy read

Organisations we work with

Personal budgets and how your care will be arranged

Personal budgets and how your care will be arranged - easy read

Short-term assessment and reablement team (START)

Stroke support co-ordination service

Related pages

Falls prevention information (link to SAGA website)

Contact us


01202 633902

Adult Social Care – Services
Borough of Poole
Civic Centre