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Your Borough Of Poole

Short Term, Assessment, Reablement and Telecare (START)

This service was rated 'Outstanding' by the Care Quality Commission.

Read the inspection summary, or see the report.

START Reablement Service

START is a reablement service that provides practical and emotional assistance to people who are at risk of not being able to live independently in their own home due to frailty, disability or illness. 

START aims to maximise your independence and avoid the need for long term care services by helping you regain any skills you may have lost, including improving your mobility and well being.

Unlike traditional home care, reablement with the START team will involve working with you so that you learn (or re-learn) the tasks that you need for your everyday life.

We will do this by:

  • assessing your individual needs

  • setting an outcome plan

  • working with you to reach those outcomes 

The service is provided by Poole's adult social care services and is free of charge whilst the service is appropriate for you. A cost will be introduced if you are assessed as needing on-going support.

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START Assessments

START is a short term service provided for a couple of days up to several weeks, depending on your progress. When you are referred for reablement, you will be offered an assessment to find out what your support needs are and how the START team might be able to support you.

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Further Information

More details of the START reablement service can be found the START factsheet. Other useful information is also available on My Life My Care, an advice and information website for Bournemouth, Poole and Dorset.

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Duty of candour

Adult Social Care, Registered Services are required to follow Health and Social Care Act 2008 (Regulated Activities) Regulations 2014: Regulation 20, Duty of Candour. For more information see Duty of Candour on the CQC website.

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Contact us


01202 261024

Room 1
Civic Centre
BH15 2RU