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Your Borough Of Poole

Privacy Policy

Our privacy policy statement aims to give a clear explanation of our data processing practices and use of cookies to safeguard you and your personal information. Our advertising policy seeks to set out what commercial advertisements will be accepted.

Notification of changes

From time to time it will be necessary to update our privacy policy. If we decide to change our privacy policy, we will indicate that changes have been made on the homepage. This is in order to ensure our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If at any point we wish to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner.

Information collected

The Borough of Poole is the owner of the information collected on this site. We will not sell, share or rent any part of your information collected on the website to third parties in any way, unless stated on the web page at the point of collecting information from you, or as outlined in our policy statement, or as required by law.

We automatically collect statistical data about usage patterns on our website. This information does not relate to you as an individual and is collected to provide us with an understanding of the areas of interest on our site.

Using facilities on our website you have an option to provide views and comments about our website, the council and our services. The information provided by you via this service will be acted upon according to the content of the communication. We may contact you in order to reply to the issues raised. This contact will be made via email, unless an alternative is specified.

We will retain all communications received in order to produce statistical analysis reports.

All personal information collected on the website will be used for the purpose of delivering the service for which the information was supplied. In addition, the information may be used to make you aware of new or improved services available from us, unless you refuse us permission.


A cookie is a small piece of data that is sent to your browser from a web server and stored temporarily on your computer. A cookie cannot read data off your hard disk, read cookie files created by other websites or damage your system.

This website only uses cookies to maintain a unique identity on your browser whilst you use certain pages. Cookies used do not contain any record of the information you may enter, nor any other personal information. They are only used to measure overall website traffic via Google Analytics and to ensure interactive sessions function correctly.

If you are concerned about cookies from this or any other website you may want to adjust the privacy settings in your internet browser. By doing this you can withdraw your consent for websites to upload cookies to your computer. 

You can find out more about the different types of cookies and what they do at BBC Webwise or go to www.allaboutcookies.org.


Access to all of our users' information is restricted. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The servers that we store personally identifiable information on are kept in a secure environment.

If you have any questions or concerns relating to our policy and/or data protection please contact us.

Privacy notice

We are committed to ensuring your information is protected. The information you provide to use this booking service will only be used to assist us with your registration appointment. We will not share this information with anyone else.

By following the link you will reach a third party hosted webpage, where your information will be stored securely and not accessed by the third party. Your booking confirmation will come from this third party, not from us.

Once a birth, marriage, civil partnership or death registration is made with the Poole Registration service, your data is subject to government use. A privacy statement will explain this when you schedule an appointment.

When you sign up to our email newsletters

We use the GovDelivery platform, provided by Granicus, for our email newsletters.

We will use your email address to send you regular updates* on the topics you have subscribed to. You can change your mind at any time and unsubscribe from this service.

Granicus stores your data in the US and  is certified under the EU-US Privacy Shield framework. When you sign up to our email newsletters , you agree to your data being stored in this way.

As a data processor on behalf of Borough of Poole, GovDelivery will use your information to send you email newsletters. You can find out more about how GovDelivery collects and stores your information.

*We may contact you in a situation when as a local authority we have a duty to inform residents.

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