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Your Borough Of Poole

Helping you stay in your home

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If you are heading towards eviction from your home, we have a team of dedicated workers who can talk to you and help you find a way to prevent the situation from becoming a crisis. 

Contact us Monday to Thursday 9am to 5pm, Friday 9am to 3pm.

Phone 01202 633819 or email earlyprevention@poole.gov.uk

How we can help

We are here to help you as early as possible, before the landlord/agent issues you with notice that they intend to evict.

We can:

  • help prevent possible eviction and homelessness
  • speak to your landlord or agent on your behalf
  • give support, advice and guidance
  • provide information about any benefits and loans you may be eligible for and assistance to apply for them
  • help you to access other services when needed
  • offer a dedicated person to visit you and advise on next steps 

You will receive honest, supportive advice, sensitive to your situation.

Who the service is for

Anyone who is:

  • privately renting, a homeowner or living at home in Bournemouth or Poole
  • legally resident in the area
  • over 18 years of age
  • concerned about a future eviction
  • not served an eviction notice
  • threatened with homelessness
  • not already receiving other specialist housing support