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Your Borough Of Poole

Rough Sleepers

Severe Weather Emergency Provision (SWEP)

If the temperature drops to zero degrees or below for three consecutive nights or more the council have a responsibility to offer emergency housing to people who are rough sleeping. This is to reduce the risk of death due to the severe weather.

The provision consists of 10 spaces at the Gateway Church, 133 Alder Road, Poole, BH12 4AA. Pick up will be at 8.15pm at the Salvation Army car park, New Orchard Street, Poole. After this time, the rough sleeper will need to make their own way to the church.

Support staff will be on site throughout the night and a hot meal will be provided.
Verified rough sleepers are able to access the shelter from 8.30pm.
Doors close at 10pm, there will be no access to the shelter for the evening, after this time.

You can also contact the Borough of Poole’s out of hours department after opening hours on 0800 506050.

If you are going to be or are aware of anyone who is going to be street homeless then please refer them to the Bournemouth Poole Rough Sleepers Team on  01202 315962 or 0300 5000 914 (Both 24 hours).

Tell us about a rough sleeper

If you spot a rough sleeper in Poole please use our rough sleeper report it to inform us.

If you would like any further information please contact Housing Advice on 01202 633804.

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01202 633804

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18001 01202 633804

Housing and Community Services
Civic Centre
BH15 2RU