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Your Borough Of Poole

Renewing your library loans

Libraries West App

You can renew your books:

  • download the FREE LibrariesWest app from Apple App Store or Google Play
  • online by logging into your library account - you will need your library card number and PIN
  • by phoning the 24-hour renewal line on 01202 262424
  • in person at any library
  • you can renew up to 10 times – after this you should return the item
  • you cannot renew DVDs, Blu-Ray and CDs but if you keep them longer than the original hire period you can pay the extra hire charge when you bring them back
  • if you send a letter or fax we will not reply. Please be sure to quote your library card number and PIN when you contact us
  • if someone else has reserved a book you have on loan, we will renew it for you for a week to give you time to get it back to us without incurring a charge

Courtesy reminders by email

To help you manage your library account, you can sign up for emails to alert you that items on loan will soon be due for return. To sign up for email alerts please contact the library on 01202 262424, in person at any library or by emailing libraries@poole.gov.uk.