[Skip to content]

Your Borough Of Poole

Dedicated helpline for those affected by severe weather

A helpline has been set up to support those affected by the storms across Dorset, Poole and Bournemouth.

Dorset Direct, the county council’s contact centre, is taking calls today (15 February) to help members of public and support agencies, including the emergency services, local authorities, NHS, Environment Agency and Public Health across Dorset, Poole and Bournemouth.

People can call 01305 221000 to:

  • request sandbags
  • get help with rehousing
  • report problems on the highway, including fallen trees, debris on the road and flooding,
  • find out the latest public health information,
  • access emergency crisis support loans

It is likely that the line will be busy but staff will do their best to deal with queries as soon as possible.

For flooding information and advice go to www.boroughofpoole.com or www.environment-agency.gov.uk/flood.

For up to the minute travel and road closure information, go to www.dorsetforyou.com/traveldorset.