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Your Borough Of Poole

Telephone scam warning from Dorset Councils

Councils in Dorset are warning people about calls from an organisation claiming to be from one of the councils offering to reduce their council tax for a fee.

These calls are not from, or authorised by, any council. The organisation is offering to reduce the council tax liability upon receipt of a fee of £55.

Paul Hudson, Partnership Manager at the Stour Valley & Poole Partnership, which administers council tax for Christchurch, East Dorset, North Dorset and Poole councils, said: “People should be aware that these calls do not come from the councils and if people are looking to challenge their council tax they can contact the government’s Valuation Office Agency for free.”

For details of how to challenge the council tax band which a property falls into, go to www.gov.uk/council-tax-appeals or call 0300 0501 501.

The councils will only ask for people’s bank account details over the phone to make or arrange payment of council tax. If someone from a council visits a resident they will always carry an identity card. If the person visited is concerned, they should call the council to confirm the identity of the visitor. A genuine caller will be happy to wait outside while this is done.

Dorset Police is currently running a campaign warning elderly and vulnerable people about calls from fraudsters who are asking people to transfer money to a fake bank account or to send cash by courier. 

Anyone called asking for this to happen should make a note of the number of the caller and call the police on 101.


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