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Your Borough Of Poole

Children and Young People's Social Care

Our aim is to work together with families, other agencies and the voluntary and community sector to promote and safeguard the welfare of children and young people and improve their life chances. We provide child protection services for children at risk of harm . We provide support to families with complex difficulties. We are responsible for services for children in care who cannot live with their own families.

Please see the Social Services - Children page for more details of the services we provide.

Office opening hours

Our office is open 9am to 5pm Monday to Thursday, and 9am to 4.15pm on Friday.

Phone lines open

Our phone lines are open 8.30am to 5.15pm Monday to Thursday, and 8.30am to 4.45pm Friday.

Out of hours service

Our children's social care out of hours service operates outside our opening hours. The service operates seven days a week 5pm to 9am Monday to Friday, all day on Saturday and Sunday, and all Bank Holidays.

Bournemouth and Poole Local Safeguarding Children's Board is the key statutory mechanism for agreeing and ensuring that local organisations within Bournemouth & Poole work together to safeguard and promote the welfare of children and young people effectively. Please see their website for more information.

Please click here to view the Joint Strategic Needs Assessment for Bournemouth and Poole.

Contact us


01202 735046

Fax 01202 715589

Text Relay
18001 01202 735046

Children & Young Peoples Social Care
14a Commercial Road Poole
BH14 0JW